While students are taught history, science, grammar, and math in school, few ever get an opportunity to learn about real world information needed as an adult, such as how to file income taxes, the ins and outs of a mortgage, or how insurance works. As a result, many young people leave high school or college without understanding what kind of insurance they need, how it works, or how it can help in the event of a disaster. In addition, many individuals, families, and business owners can end up getting the wrong kind of coverage for their needs. In today's blog post, we look at three ways Aegis strives to educate personal and commercial insurance clients on the insurance process in order to give them peace of mind and a greater understanding of how their policies work.

Insurance Needs

Too often, insurance consumers are underinsured or overinsured because they don't understand their coverage needs, property values, and liability exposure, or they have the wrong kind of insurance coverage for their specific needs. Before any policies are created, the team at Aegis takes time to discuss insurance options with clients to help ensure that they have an insurance package that meets their unique needs. Personal and commercial insurance customers get a thorough assessment of their property value, and what is needed to cover the value of personal assets, structures, vehicles, and more. It ensures that what matters most is protected, and gives clients a lasting peace of mind.

Policy Details

Trying to read the details of an insurance policy or compare coverage options can be a difficult and confusing task because of the insurance terminology and jargon used. Much in the same way doctors often give their patients a diagnosis, treatment options, or medical advice in layman's terms, at Aegis we understand the need for clear, concise insurance guidance and information. We help explain confusing terminology and provide straightforward answers to client questions regarding coverage and policy details. Our goal is to ensure all clients understand their insurance coverage, what it protects, and what to do if disaster strikes.

Claim Process

While we hope our clients never have to file a claim, the reality is that accidents, damages, and disasters occur in life, and these events may lead to an insurance claim that needs to be filed. However, the process of filing a claim can be challenging and frustrating, especially for those clients who are still recovering from the shock or trauma of the covered event. At Aegis, we strive to make sure clients have a smooth claims process from start to finish by offering exceptional client services. Our team members are eager to help answer questions and point clients in the right direction during the claims process.

Aegis Insurance & Financial Services is committed to helping Personal and Commercial Insurance clients get exceptional customer service no matter the issue. Our team members excel at providing in-depth answers to client questions, and helping resolve issues to ensure total client satisfaction. We want clients to understand that we are on their side, advocating for their needs and issues, and educating them on all aspects of the insurance world. If you would like more information about Commercial or Personal Insurance coverage, contact our office at 713-850-7622 or fill out our online form for a free quote!