With businesses closed for over a month due to Covid-19, government leaders must now decide how and when to reopen industries while considering the impact to public health and the economy. In Texas, some businesses will soon begin to reopen but just in a curbside capacity for now. For companies that have never operated curbside, or are unsure how to do this in a safe way, our Aegis blog offers some safety steps to consider before reopening with curbside service.
Offer Multiple Purchasing and Payment Options
While large and big box retailers already have multiple ways for customers to order and pay for merchandise, smaller retailers might need to provide other avenues for customers to purchase or pay. Before opening, retailers should consider offering options for customers to order online, such using their website or social media accounts for posting available merchandise. In addition, businesses can also offer ways for customers to pay online or with mobile pay to reduce the need for in-person payment transactions.
Have Safety Equipment Ready For Employees
Social distancing has been an important tool in reducing the spread of Covid-19, but it's also important to utilize personal protective equipment (PPE) when interacting with others to help prevent the spread of the virus. Employers should provide their retail, restaurant, or other essential workers with PPE such as facemasks, gloves, and hand sanitizer. These three alone can help protect the health of employees and customers, as well as provide a peace of mind and reassurance that their health is a priority.
Train Employees On Safe Merchandise Handling
Finally, companies should make sure that all returning workers are well trained on how to safely handle merchandise to reduce the possibility of contamination or a spread of germs. For example, merchandise should be handled by as few people as possible, and employees should regularly wear gloves or thoroughly wash hands between orders and when handling customer cash or credit cards.
Business owners are in unfamiliar territory, as many must pivot their existing operations model in order to comply with government orders and to protect their customers and employees. At Aegis Insurance & Financial Services, we are committed to helping businesses of all industries have the financial protection and long-term strategies needed to ensure future success and growth. Contact our Aegis office at 713-850-7622 for more information about how we can help your business reach future goals.