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Customers in need of personal lines coverage get top-quality solutions and exceptional customer service from Account Manager Jennifer Hernandez. Jennifer's career in the insurance industry began several years ago when she joined Harrison Insurance of Texas to work in their Direct Marketing department. After flourishing in her role, she later pursued her insurance license to become an agent.
Jennifer is passionate about making clients happy during their insurance process, as well as resolving their issues and answering their questions in a prompt, professional, and friendly way. She takes great pride in listening to their concerns and being able to provide answers and guidance for their next steps.
Prior to joining the Aegis team, Jennifer built up her extensive communication and customer service skills working in a call center for clients needing roadside assistance. She also held positions as a telemarketer for a solar panel company and as a restaurant server.
Jennifer's time away from the office is spent with her boyfriend and young son, trying new restaurants, and visiting with family and friends. Born and raised in Arlington, Jennifer loves living in the DFW area because of her close proximity to family and because of the many fun events and activities available throughout the year.
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