In today's digital age, the reputation of your small business isn't just what you say about yourself. It's also about what your customers say about you, whether online or in-person. For businesses in industries like hospitality, restaurants, or retail, building up positive reviews on social media platforms and search engine sites is essential to growth and success.
From Google to Yelp, Facebook to TripAdvisor, customer reviews are now one of the most critical tools for small business owners to build trust, attract new customers, and stand out from the competition.