The Internet offers business owners, individuals, and families a wide variety of options when it comes to researching and purchasing insurance. However, no amount of Internet browsing or online searches can yield the same benefits of having a dedicated insurance agent for commercial or personal coverage. In today's blog post, we'll look at the three primary reasons why consumers need a dedicated insurance agent for insurance questions and purchases.
Keep Clients Informed
When consumers purchase insurance coverage online or from a call center, they lose the benefit of staying informed regarding changes in laws or taxes that may impact future coverage. Whereas a call center employee might only have a limited amount of information regarding the most recent insurance policies, a dedicated insurance agent will always be abreast of the latest insurance industry changes, federal and state changes that could impact policies, and tax reforms that may impact coverage. Consumers need the most accurate and up-to-date insurance policy information to make the best financial decisions possible regarding coverage for themselves, their business and their families.
Dedicated Help
An added benefit of having a dedicated insurance agent instead of relying on a customer hotline or Internet search is that customers can get direct assistance with their questions, concerns or policy changes for personal insurance, commercial insurance, or life insurance. Many times customers that call into a large call center may get varying answers depending on the representative they get on the line, and Internet search results may be unreliable because of outdated information or delays in response time. A dedicated insurance agent will know your unique insurance needs and history, and can dedicate the time to get the correct answers to questions related to policy options, endorsements and exclusions. This kind of in-depth customer service ensures that clients are not confused about their coverage options.
Understands Unique Client Needs
One of the most important aspects of having a dedicated insurance agent working for you, your family, or business is that they understand your unique needs and can create a tailored insurance solution that meets coverage and financial goals. Often when consumers buy their insurance online or through a large call center, they end up overinsured or underinsured, or with coverage that is confusing or vague in its exclusions or inclusions. A dedicated insurance agent knows the history and specific needs of their client, and strives to ensure they have the very best coverage possible. They can also locate discounts or bundled insurance savings for clients that call centers and online insurance websites will not search for or offer.
Aegis is a Houston-based insurance agency specializing in offering top-level insurance coverage for businesses, individuals and families throughout Texas, coupled with outstanding customer service. Aegis offers a full range of Commercial Insurance policies, including Business Owners Policy, Commercial Auto, General Liability, Workers Compensation, and Excess Liability Coverage, as well as insurance coverage tailored to specific industries. In addition, Aegis also offers a full line of personal coverage, including Homeowners, Renters, Personal Auto Insurance, Motorcycle Coverage, and Life Insurance. Call Aegis today at 713-850-7622 for more information, or go online to request a free quote today!