In the last few years, American consumers have grown increasingly frustrated with large, multinational companies that offer a huge range of services or products, but also have terrible customer service and steep prices. As a result, consumers are flocking to smaller, independent companies that can offer comparable goods and services, but with better customer care and competitive rates. This is especially true in the insurance field, where choosing an independent insurance agency can make a significant difference in the cost, care, and quality of insurance products. In today's blog post, we'll look at three ways customers benefit by choosing Aegis Insurance & Financial Services for their personal and commercial insurance needs.

Better Understanding of Client Needs

The first way clients benefit by choosing Aegis for their coverage needs is that Aegis offers a far superior understanding of personal or commercial needs. Aegis agents ask more in-depth questions and can create customized insurance solutions for unique commercial or personal insurance needs instead of trying to push clients to choose a one-size-fits-all insurance policy that benefits them more than the customer. Aegis also strives to build a strong and friendly customer relationship with clients and help them through all stages of their life or business. We understand the importance of a personal touch and knowing a client's history to make each interaction friendly and positive.

Knowledgeable About Local Laws and Industries

The team at Aegis has an in-depth knowledge of state and local laws, as well as the various industries and businesses in our local area. We understand well the goals and threats to local businesses and livelihoods, and can develop insurance packages that help protect the future of the business. The Aegis team stays abreast of local elections or state legislation that could impact personal and commercial insurance customers. We can also provide sound advice to clients on how to best insure their personal and commercial property and assets to gain the most protection if disaster strikes.  We insure a wide range of businesses, from retail stores, restaurants, farms and ranches, contractors, and attorneys. 

Offer Quality Customer Care

Too often, consumers are disillusioned and frustrated in dealing with large corporations because of their poor customer service and lack of concern or compassion when issues arise. Customers frequently deal with annoying automated phone systems, or call center workers that cannot help or do not understand customer issues. Aegis offers prompt customer service from friendly representatives, making customers feel valued. We research issues and find solutions to customer questions so they can be educated consumers and have peace of mind with their insurance decisions.

Now more than ever, consumers expect and insist on exceptional customer service and top-quality services, regardless of the industry or product. This is especially true for the Commercial and Personal Insurance industry, as clients typically contact their insurance company when they need protection for what matters most, or when they've just suffered damages or losses and need help with their claims process. Aegis Insurance & Financial Services is proud to provide customers with a full array of reliable products for Personal and Commercial Insurance needs, coupled with outstanding customer service. Contact Aegis at 713-850-7622 for more information about our coverage options, or fill out our online form for a free quote!