Few things can be more stressful for a small business owner than having to file an insurance claim, because it means the business is facing some sort of loss, damage, or a liability suit. In the rush to deal with these issues, business owners might make critical mistakes when filing their commercial insurance claim, which could lead to costly delays or even the outright denial of a claim. We discuss mistakes to avoid when filing business insurance claims in today's Aegis blog post.
Not Contacting Insurance Company Right Away
When disaster strikes a business, it is important to immediately contact your commercial insurer to begin the claim process. Too often businesses are so caught up with cleaning up or finding alternate solutions that they put off contacting insurance companies and providing them with claim details.
When you contact insurance right away about a claim, you have a clearer memory of the incident and you speed up the claim process. Delays could lead to a reduced payment or even a denial of a claim if you wait too long.
Forgetting To Document Damages or Losses
One of the most important aspects of filing a claim with your commercial insurance carrier is having proper documentation of the accident or disaster, such fire damage or theft. Insurance companies need to see proof of damages or losses, and photographs can provide the crucial proof needed to process and approve a claim.
Owners should be sure to immediately photograph all interior and exterior damage, including equipment, tools, electronics, utilities, and everything else that is critical to the business and needs to be repaired or replaced.
Admitting Fault For Accidents or Injuries
People can be hurt on or by commercial property, but when it happens, it doesn't necessarily mean it's the fault of the business itself. The true cause might have been horseplay, carelessness, or someone accessing a restricted area.
Admitting fault to an accident or injury on your business property or in a business vehicle can lead to a frivolous lawsuit from the injured party, especially if you're not sure of what actually caused the accident. Insurance companies might not be able to offer as much protection if you admit fault, and it could also lead to a breach in your commercial insurance contract.
Aegis Insurance & Financial Services is here to help businesses of all industries have the financial protection needed when disaster strikes. Our full range of commercial insurance policies can be tailored to your specific industry needs, and provide peace of mind at competitive rates. Contact our Aegis office at 713-850-7622 to find out more information, or fill out our online form to request a free quote.